As the COVID-19 pandemic continues to impact lives and businesses around the globe, there are essential business operations that must continue to function and serve the public during these hard times. Here are a few steps essential businesses can take as they continue to maintain their daily activities and safely support their customers and employees:
1. Offer More Customer Support
Create a COVID-19 customer support team to send regular customer communications and to truly listen to customer concerns.
2. Set Up Sanitation Stations
To follow CDC social distancing guidelines for keeping workplaces safe, set up additional sanitation and wash room stations in or near essential business locations. They will allow employees and customers to maintain their CDC ordered 6 feet of social distance while regularly washing their hands, especially at entrances or exits.
3. Provide Isolated Work Space
Rearrange work spaces into isolated cubicles or enclosed work stations behind glass or plexiglass dividers. If a business does not have the ability or resources needed to create isolated work space for their employees they can work with WillScot to get the temporary mobile office space they need.
4. Create a Command Center
Have a dedicated command center nearby where all crisis communication and action plans for the company can be made. By establishing a command center ahead of time, businesses are able to monitor the situation, offer a direct call center and provide immediate support for those impacted.
5. Establish Regular Employee Communications
Communicating COVID-19 updates and important business information internally on a daily or weekly basis can help your team stay informed and prepared during the COVID-19 pandemic. It is also an important time to listen to employee concerns and help find solutions to maintain smooth business operations.
6. Install Temporary Restrooms
Additional restrooms for employees and/or customers can help businesses uphold CDC social distancing guidelines. Additional restrooms can also help customers and employees maintain proper hygiene with frequent hand washing throughout the day.
From hospitals, to banks, to grocery stores, many businesses are looking for ways to maintain their daily services while keeping customers and employees safe. WillScot can help businesses continue their operations safely and return to focusing on what matters – their essential work.